Client Management MBA Summer Intern - Honolulu

Title: Client Management MBA Summer Intern
Location: United States
Other Locations:
Client Management MBA Summer Intern

Working in Client Management at American Express means acquiring, managing and expanding relations all over the world. Client Management is about long-term relationships. It's why personally recognizing and addressing customer wants and needs is so powerful. And it's why we have sophisticated analytics to anticipate them.

For summer interns in Client Management, your day-to-day could consist of analyzing portfolio market share, segmenting industries by potential spend and developing ways to encourage merchant acceptance. This team generates new business and collaborates with partners to overcome business challenges.

If you've got a talent for client management, and you're in the market for more passion in your career, consider joining the team at American Express this summer.

Our well-established Summer Intern Program will provide high-performing MBA students with the opportunity to gain hands-on experience in projects that have strategic, operational or financial significance to the company. Interns will meet line of business and leaders from all levels and have a chance to learn about the culture and values of the organization as well as network across regions and functions.
Working in Client Management & Sales means acquiring, managing and expanding relationships all over the world. Sales is about long-term relationships. It's why personally recognizing and addressing customer wants and needs is so powerful. And it's why we have sophisticated analytics to anticipate them.

Daily Client Management tasks can include analyzing portfolio market share and developing ways to encourage merchant acceptance. This team also generates new business and collaborates with partners to overcome business challenges.

What would you do every day as a Client Management MBA Summer Intern at American Express?
o Manage and deepen relationship with merchants or bank issuing partners
o Prioritize and drive relationships and manage internal negotiations across the Blue Box
o Establish and lead effective relationships with external customers
* Identifying new opportunities and/or enhancements to existing products to penetrate unmet market need
* Support successful new card product launches at issuing banks throughout the product lifecycle
* Evaluating analytics around Cost/Benefit and ROI for business initiatives, establishing appropriate metrics for success and demonstrating results

Here are the skills and experiences we're looking for. Do these describe you?
* Relationship Management
* Consultative Selling
* Negotiation Skills
* Influencing Skills
* Service Excellence
* Financial Acumen


About Us
American Express is a global service company with a focus on the highly profitable, high-growth payments processing business. No other company offers a broader array of charge, lending, prepaid and co-brand cards for consumers, small businesses, midsize companies and large corporations. We are the card issuer of choice for high-spending Cardmembers, and much more. We're a network that not only processes millions of transactions daily but also forges relationships between customers and merchants. We're a partner helping to build the business of millions of establishments, from neighborhood shops to multinational corporations. We're the world's largest travel agency. We're expense management experts. We're problem solvers. Above all, we're in the service business. And that means making a positive difference for our customers, wherever they need us.